Shipping policy
Shipping Policy
At MAZI, we are committed to delivering high-quality kitchen and bathroom hardware and sinks safely and efficiently. Please review our shipping policy below for details regarding order processing, shipping methods, and delivery expectations.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received and verified. Orders placed after business hours or on weekends and holidays will be processed on the next business day.
Please note that processing times may vary for custom, oversized, or special-order items.
Shipping Methods & Carriers
We ship using reputable carriers such as UPS, FedEx, USPS, and freight carriers for larger or heavier items, including sinks. Shipping method selection and carrier assignment are based on item size, weight, and destination.
Shipping Rates
Shipping rates are calculated at checkout based on the size, weight, and destination of your order. Freight items may incur additional charges, which will be clearly communicated before shipment.
Delivery Timeframes
Estimated delivery times vary depending on the shipping method selected and your location:
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Standard Shipping: 3–7 business days
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Freight Shipments (Sinks & Oversized Items): 5–10 business days
Delivery times are estimates and may be affected by weather conditions, carrier delays, or other factors beyond our control.