Return Policy, Warranty and other policies
Refund Policy
If you are not completely satisfied with your product within 30 days of purchase, and wish to exchange it for another item that suits you better, the process is easy. Simply either call us at 678-908-0554 or email us at mazi-sinks@gmail.com, provide us with your order number along with the reason you want to exchange it and we will be happy to assist you.
Warranty
- Stainless Steel Sink Limited 2 year Warranty
- Copper Sink Limited 2 year Warranty
- Ceramic Sink Limited 2 year Warranty
- Granite Sink Limited 2 year Warranty
- Faucet Limited 2 year Warranty
Shipping Policy
If for any reason, a product is not available to be sent out within 3-5 Business days, we encourage you to call our store at 678-908-0554 or write us an email mazi-sinks@gmail.com to resolve any concerns that you may have. We appreciate your business and look forward to a continued healthy relationship.
Privacy Policy
Thank you for visiting us. As a valued customer, your needs and concerns are best assessed by respecting your privacy. This privacy statement is implemented to inform our customers of the use of any personal information provided to us, including, but not limited to one's name, address, e-mail address, telephone number, fax number, and credit card information.
While a customer’s personal information is protected, we may collect and subsequently utilize it in the following circumstances:
- To fulfill your requests for our products, including purchases, special orders, returns, or exchanges
- To offer customers other products or services that may further tailor their needs
- To inform customer of any date specific or ongoing promotions
Terms of Service
All depictions featured on the web site may be amended at any time without notice. Measurements, specifications, and particular weights are approximate and are solely provided for illustration purposes. Our company makes an affirmative, yet reasonable, endeavor to model the accurate representation of each of its products. As most of our products encompass a wide array of colors, we cannot guarantee that the color exhibited is the actual color of the product. Variation in color will largely depend on the color configuration on your computer system. Availability of products may also vary periodically. Display of a product on the web site does not guarantee that the item is in stock. Upon purchase of any products, you are obligated to abide by all applicable laws in relation to possession, usage, and sale of the items.
Upon placing an order on the web site via credit card, the billing information provided by you must match the information that is on record with your credit card company. We place your order through an extensive fraud-check process to insure that all of our items are shipped out accurately and arrive to you promptly and smoothly. If you have any questions or concerns regarding this matter, please do not hesitate and contact us directly to securely place your order.